Water Meter Replacement Program – Phase II Now Underway
The Village of Winthrop Harbor is pleased to announce that the Water Meter Replacement Program has officially begun. United Meter, Inc. (UMI)
Letters have been mailed to residents in this area requesting that appointments be scheduled, with installations available Monday through Friday from 8:00 a.m. to 6:00 p.m. This first phase is expected to last only a few weeks, and we appreciate the cooperation of residents as the Village moves forward with this significant infrastructure improvement.
Residents in the Phase I area will receive a letter from United Meter, Inc. (UMI) with instructions on how to schedule an appointment for their meter replacement.
- Appointments are available Monday through Friday between 8:00 a.m. and 6:00 p.m.
- Once scheduled, residents can expect the installation process to take approximately 30 minutes or less.
- DO NOT CALL FOR AN APPOINTMENT UNLESS YOU HAVE RECEIVED A LETTER.
- During the appointment, UMI installers will remove the existing mechanical meter and replace it with a new electromagnetic meter.
- All installers have passed independent background checks, have been vetted by the Winthrop Harbor Police Department, and will arrive in vehicles clearly marked with the UMI logo while carrying official photo identification badges.
- There is no cost to residents for a standard replacement. In rare cases where minor repairs are necessary, the Village will cover these expenses.
Frequently Asked Questions
Below is a resident information guide explaining the Village of Winthrop Harbor's Water Meter Replacement Program — why aging mechanical meters are being replaced, how the new electromagnetic meters will improve accuracy and billing fairness, and what residents can expect.
Sensus FlexNet® Advanced Metering Infrastructure
Learn more about the Sensus FlexNet® network technology powering the Village's new water meters.
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